Research In Motion's private network has disrupted BlackBerry service tomillions of customers across four continents upto this moment and situationseem to continue.Delays hit Europe, the Middle East, Africa and India on Mondayand the problems spread to Brazil, Chile and Argentina on Yesterday. RIM saidit was now working to clear a large backlog of data and restore service asquickly as possible.The company had released a message yesterday saying the messagingand browsing delays being experienced were caused by a core switch failurewithin RIM's infrastructure.RIM added that although the system is designed tofailover to a backup switch, the failover did not function as previously tested.Failoverrefers to the automatic switching of service to a standby server in the case ofa failure of a main system.
However,I do have my own description that I can say it’s a process by whichIT systems should automatically fall back to a back-up system in the event of afailure in the primary system that include using back-up generators for power,using secondary hard disks which are synchronized with the primary hard disks,using other methods to route electronic communications and so on.RIM'sBlackBerry service has long been prized by executives and politicians who relyon its security and reliability to deliver e-mail and other messaging to mobileworkers.The Canadian company manages this service via servers parked withinenterprises and hooked up to a proprietary network carried by wirelessoperators.
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| Blackberry Bold 9900 |
RIM hosts a number of network operating centres, including one at itsheadquarters in Waterloo, Ontario, and another in southern England, whichmanage the massive amounts of data that flow through its system.RIM had earliersaid it had resolved problems disrupting its services in Europe, the Middle Eastand Africa.I talked to a proud owner of a Blackberry bold and he told me thecurrent situation with the BlackBerry outages couldn't come at a worse time forRIM, following some harsh criticism in recent months.In fact,a senior mobile networkoperator told me that some businesses may see this as a good reason tore-evaluate their reliance on centralised servers and instead look to investingin more corporately controlled servers.
Network operators and users in EMEA complained that e-mail and BlackBerryMessenger services were not working. Many have been unable to browse the web oruse BBM, a popular instant messenging service that offers a free alternative totext messaging and is a major selling point for BlackBerry devices.In myopinion,all technology fails sometime and there is no need for mainstream mediato sensationalize this problem and even some bloggers have gone overboard.Ihate monopoly and should RIM succumb we are going to play into big boys tones.Onegave me a reason that people so animated because what is for some people ahandy tool for light browsing is probably a vital and an important necessarytool that help them do jobs in a timely fashion.I find it unjustified because aservice that has no problems history for close to a decade has been hanged by aone or two days of problems.
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